Commercial Construction Business Practices: Why Giving Back to Clients Makes ‘Fore’ Good Business
We are proud to be a service provider.
Delivering the best commercial contracting services to national and international clients is something we feel privileged to do. That’s why, sometimes we have to take a step back and recognize our clients for the opportunities they provide us with new retail, restaurant, education and hotel construction projects. They can hire any national commercial construction firm they want, and they see the best commercial general contractor for their project as Englewood Construction. For that, we thank them and never take them for granted. If you find that your general contractor or vendor is taking you for granted by not returning phone calls or delivering sub-par work, it may be time to reconsider your relationship.
If you don’t know, Englewood Construction’s headquarters is in Lemont, Ill., a Chicago suburb. Recently, we were afforded a very unique opportunity when the Ryder Cup chose Medinah Country Club in nearby Medinah, Ill. to stage its 2012 international golf competition. We recognized this could be a wonderful setting to produce something special for our clients.
For those of you who may not follow golf, let me assure you, the Ryder Cup is a HUGE deal. Every two years, two teams, one from the U.S. and one from Europe, compete in this tournament for the prestigious Ryder Cup. The players are not financially rewarded for this competition, but rather play for national pride and bragging rights. A fair comparison would be the World Cup in soccer. Like I said, it’s a big deal.
The competition has never been in the Chicago area and it hasn’t been in the central time zone since 1971. I’m not a spring chicken, so I feel pretty confident when I say this opportunity may never come again in my lifetime.
So we acted. I’m pleased to announce that Englewood Construction, a national general contractor, will be a sponsor of the 2012 Ryder Cup. If you would have told me back in 2001 (when we started the company) that one day we would be sponsoring the Ryder Cup, I probably would have shaken my head in disbelief. This is by far the largest marketing endeavor we have ever undertaken as a national general contractor.
But, thanks to the dedicated clientele we have built over the years, we find ourselves in the position where we are able to partake in this amazing event.
And that is the key right there…our customers. It is only because of them that we are able to do this. It’s no secret the economy, and the commercial real estate industry in particular, have gone through a rough couple years. If this opportunity would have come along two years ago, as much as we would have wanted to do it, it would not have been a fiscally responsible decision.
However, because so many great clients stuck with us through difficult times, we are in a much better place today and are equipped to show our incredible appreciation.
When you think about it, aligning a mid-sized general contractor based in the Chicago area with an international golf tournament really isn’t that much of a stretch. The nature of our business takes us all across the country and we work with international retailers on a regular basis. While the tournament may just happen to be in our backyard, we feel like we play on a big stage every day as a national general contractor.
We will have clients coming from coast-to-coast to spend a few days with us at the Ryder Cup this year. New York, Florida and California are a few of the places where our out-of-town guests will venture from. We may even have some international guests if schedules permit.
It’s an exciting time at Englewood as we’ve never participated in an event on such a large scale as the Ryder Cup. So thank you to all our repeat clients who keep coming back for more and to those new clients who have experienced our commercial construction services for the first time. We are honored to have this opportunity to show our genuine appreciation for how much we value their business.
President
Tel: 847-233-9200 x710
Questions? Comments? You can reach me at bill.disanto@englewoodconstruction.com