Hard Hat Chat

Observations and Conversations about Commercial Construction, Development and Management

Commercial Construction Industry: Are Your Hotel General Contractors Checked In or Out?

The Drake in Chicago

Englewood completed renovations to guests rooms and the main restaurant as well as created a fitness and wellness center above the main ball room of the famed Drake Hotel in Chicago.

As the summer approaches and schools across the country will be taking an extended break, the busiest travel season of the year will begin. We thought it might be a good time to check-in on the performance of the hotel industry and hospitality construction trends.

Hospitality construction has been a bright spot for commercial construction general contractors in 2013 across all spectrums of the market. Luxury stand-alone hotels in large urban areas, mid-market hotels geared toward business travelers and budget stay family friendly hotels have all helped boost the commercial construction industry this year.

According to the American Institute of Architect’s semiannual Consensus Construction Forecast, hotel construction is predicted to grow 15.7 percent in 2013.

This is mainly because tourism numbers are improving and hotels are seeing a strong increase in profitability. According to PFK Consulting, RevPAR, or, revenue per room available, will increase in the 50 U.S. markets that it tracks.

Smith Travel Research reports that U.S. hotels so far this year have performed as well as they did in early 2007, posting an average occupancy rate of 57.7 percent and average rates of $108.31. In Chicago, the summer of 2012 generated 233,000 visits to Chicago for a total of $207 million in visitor spending, according to Strategic Marketing Research, Inc. This number is expected to increase in 2013, sparking Chicago hotel construction.

VPH Gastonia

Englewood recently completed six Value Place hotels across the country.

Nationally, real spending on travel and tourism turned up in the fourth quarter of 2012, increasing at an annual rate of 1.8 percent.

This is all positive momentum. However, with supply still strained and the commercial construction of new hotels to be limited, the majority of hospitality construction in 2013 will come in the form of hoteliers refurbishing and updating their interiors to appear hip and cool to attract these travelers.

At Englewood Construction, we are seeing this boost in hospitality construction as we are currently renovating four hotels. As a well-diversified and national commercial general contractor, we have a strong background in hotel construction, working with chains such as Marriott, Value Place and luxury hotels like the Drake and Palmer House in Chicago. We’ve done it all.

As we’ve noted in the past, remodeling projects come with their own pitfalls.

Taking on a hotel construction renovation comes with its unique challenges, especially for hotels in busy urban areas. That’s why hoteliers should always work with the best commercial contractors when considering a major renovation. The name of the industry says it all: hospitality. Disrupting comfort and convenience for guests would be extremely bad for business.

Potential guests will likely have other choices in the immediate area. If they walk into a hotel lobby and see a construction zone, there is a good chance they will take their business elsewhere.

That’s why scheduling and staging work is so vital to a hospitality construction budget and timeline.

If your commercial general contractor does not ask the following questions, you’ve hired the wrong hotel construction contractor.

  • Is it possible to shut down entire areas? Some times it is easier to block off entire wings and floors in phases to let construction crews move quickly through a property. Rooms will be idle for a period of time, but allowing a construction crew to work uninhibited throughout the day can compress the overall hotel construction schedule.
  • Will there be black-out days? Hotels with conference centers and ballrooms function as major meeting and gathering places as well. If a hotel has a major event that will require a shutdown of construction, general contractors should know that at the outset of a project to properly plan around it.
  • What is the loading dock schedule? This is vital information for hotels in heavily populated urban locations, as they will likely be sharing alley space with other businesses. Most alleys only allow access for one shipment at a time. Scheduling when materials can be brought in or removed is paramount to a successful hotel construction project.
  • Do workers only have limited hotel access? Security is also an important issue with hotels. It’s critical to make sure construction crews only have access to specific areas and rooms at certain times. A commercial construction worker stumbling in on a guest in their private room can make for an awkward scene.

That’s why we always say the best commercial contractors will form tight relationships with three key people during a new hotel construction project—the hotel manager, security manager and loading dock manager.

If your commercial general contractor asks the right questions and has the hotel holy trinity on its side, it should lead to a smooth hotel construction process.

Bill Di Santo
President
Tel: 847-233-9200 x710

Questions? Comments? You can reach me at bill.disanto@englewoodconstruction.com

www.englewoodconstruction.com

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Restaurant Commercial Construction Trends: Why Restaurant Construction is Booming

Williston Brewing Co

The Restaurant Division at Englewood Construction has experienced a big spike in activity this year, with opportunities up 55-60 percent. Above, a crew in Williston, ND works on the Williston Brewing Co.

As noted early this year, 2012 was a great year for Englewood Construction as we saw our commercial general contracting activity increase immensely. Going into 2013, we thought momentum in the commercial construction industry would carry through.

We weren’t wrong. The first few months of this year have proven to be extremely active in new commercial construction projects. Thanks to the booming 2013 restaurant development pipeline, we have a full plate right now.

Englewood’s new restaurant development opportunities are up 55-60 percent this year and it has become a major part of our portfolio. It’s safe to say we have not seen this level of new restaurant construction projects in the commercial general contracting industry since 2007 or 2008.

New restaurant construction activity is up across all product types, from national chains and fast food giants to high-end restaurants and new fast casual concepts, restaurateurs are expanding at a rapid pace.

There are several reasons for this:

On-line shopping. Unlike traditional retailers, restaurants are not feeling the pressure of on-line competition. While many of today’s consumers make on-line purchases, restaurants still offer an experience and convenience that can’t be duplicated.

Changing demographics. The other factor driving restaurant construction is new demographic patterns. In the last commercial construction boom, new restaurants, especially fast casual concepts, opened in suburban malls and outer-ring locations as a cost effective way to build brand awareness and gain a presence in the market.

With today’s new restaurant construction wave the strategy has changed. Instead of chasing price, restaurants are chasing traffic. Urban locations with a high population density are the main target. Restaurant construction costs are sometimes double or triple what a suburban location would be, but owners are finding the density is bringing a return on investment.

Want proof of this trend? Olive Garden is building its first location in Chicago.
In the past, its owners wouldn’t have wanted to pay high restaurant development costs to compete with the neighborhood Italian restaurants that seem ubiquitous in a city like Chicago. But as the trend is paying off for other national chains, Olive Garden is testing the waters too.

We have been fortunate to complete a number of national restaurant construction projects, especially with the aforementioned fast casual concepts, like Englewood’s recent build-outs include work for Roka Akor, Noodles & Company and Pei Wei, all in urban locations.

We’ve also initiated a slew of high-end restaurants in Chicago, the most recent being a Season’s 52 for Darden at The Shops at North Bridge on Michigan Avenue. We have some other big Chicago restaurant construction projects coming up, including a new location for a homegrown Chicago institution and the first location for a high-end steak house based out of Canada.

The urban infill market can be very lucrative, but restaurant owners also should be aware its pitfalls. In Chicago for example, many restaurants are having trouble finding space that can support their needs. Most of the prime commercial locations are set up for retail, not restaurants. This can require the assistance of a successful or experienced restaurant general contractor.

Typical restaurant conversion projects require:

  • black iron duct installation to handle kitchen exhaust
  • a larger gas service to accommodate a cook line
  • more potent electrical equipment to accommodate for power
  • HVAC has to be properly engineered as heat created from the kitchen can stifle the rest of the dining space if not properly regulated.

Combine this list with doing work in a high-density area, which can be quite tricky logistically, and it’s not always an easy task. Yet the best commercial general contractors with a lot of urban restaurant construction experience and a great understanding of commercial construction timetables and a restaurant construction budget will be able to make this transition a reality.

We’ll have some more news about the restaurant construction industry to announce soon, but for right now, we’ve got a lot to chew on.

Chuck Taylor
Director of Operations
Tel: 847-233-9200 x712

Questions? Comments?
You can reach me at chuck.taylor@englewoodconstruction.com
www.EnglewoodConstruction.com
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Commercial Property Management: Why Commercial Facility Maintenance Is Your Best Insurance Policy

Being a national commercial construction general contractor can be an immensely rewarding profession. There is always a sense of pride and accomplishment after completing a retail construction, restaurant construction and commercial construction project for a client.

Yet sometimes completing a successful commercial construction project and then detaching yourself from the client can be hard. It’s easy to become invested in a client’s overall operations, and, like all good service providers, we want to provide everything we can for them.

Why Commercial Facility Maintenance Is Your Best Insurance Policy

Englewood crews work hard to replace a fire damaged roof. The team was able to remove and replace the entire roof in just two weeks.

That’s why a few years ago we launched our commercial facility maintenance division.  Clients would develop a comfort level with us through the commercial construction process and it seemed like the natural next step would be to provide comprehensive facility maintenance services for the projects we built.

After all, who better to maintain the property than the general commercial construction contractor who actually built it? This allows us to continue to show ownership of our construction projects, plus there continues to be only one point of contact for our client so our customers can focus on what they do best–run their business.

Our clients are not in the business of commercial facility management. They sell merchandise, deliver fine dining experiences and run enterprises. Anything that distracts them from performing their jobs could be detrimental to their business.

While we can’t help oversee every aspect of their business, as a commercial construction company we are more than qualified to solve any issues regarding their commercial facility maintenance. When Englewood is brought into the fold, we are the first and only call our customers have to make.

If a client has an HVAC issue, they don’t need to research various vendors. Call us, and we take care of it. They should be selling their product, not negotiating with vendors.

When it comes to commercial facility maintenance, there are really three levels that building users have to keep in mind.

  • Commercial property preventative maintenance. This focuses on prolonging the life of building systems. It’s good to have regular check-ups on the performance of such vital systems as HVAC units, plumbing, and fire protection. Staying on top of these issues helps to assure that your commercial property building is always functioning normally and helps avoid costly repairs. In case you need a refresher on how important preventative maintenance can be, read our earlier blog post - Lessons from BP: The Ultimate Checklist for Commercial Construction Preventive Maintenance.
  • Scheduled commercial property maintenance. Some systems or commercial construction features need regular upgrades that have to be accounted for. Updating electrical fixtures, painting and finishing repairs for flooring and walls fall into this category.
  • Emergency and disaster preparedness. This is perhaps the most important category and should be on the mind of all business owners. Everything from mechanical malfunctions to natural disasters can disrupt a business for an indefinite amount of time. That’s why our facility maintenance service has a four-hour on-site response time with all of our clients.

Not every problem can be solved immediately, but the faster we are able to enter a commercial property, assess damage and address the problem, the better off the client will be. In one case, a new retail construction property had extensive fire damage to its roof. We were able to remove and replace the roof in just two weeks, allowing the business to begin operations again and saving our client lost revenue.

We’ve dealt with hurricanes, floods and even riots. During the NATO Summit in Chicago in 2012, we actually had clients put us on standby in case of any potential commercial property damage from the protests. Luckily, our services were not needed.

The big take away from all of these services is that the right commercial facility maintenance can serve as the best insurance policy and save you thousands in facility maintenance costs.

Although this service grew out of existing client relationships and the natural synergy we have with the projects we built, it has extended beyond that. The program’s success makes it applicable to commercial construction projects we have not built as well. Because of our experience as a general contractor, we can study commercial building floor plans and conduct an on-site analysis to review all the important details of the property. From there, we can provide the same level of facility maintenance service we would for a property we developed.

This partnership allows Englewood to do what we do best–take care of buildings–while our clients get to do what they do best–take care of their business.

Bill Di Santo
President
Tel: 847-233-9200 x710

Questions? Comments? You can reach me at bill.disanto@englewoodconstruction.com

www.englewoodconstruction.com

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